Shipping policy

Shipping & Delivery

Shipping costs

Austria 🇦🇹  
Free shipping on orders over €100  
Orders below €100: €7.90

Germany 🇩🇪  
€15.90

Europe 🇪🇺  
€30

Other countries (e.g. Switzerland, Norway, UK 🌍)  
We also ship to selected non-EU countries.  
If you have any questions regarding shipping costs or delivery times, please contact us at office@rattlesnake.at before placing an order.

In-store pickup  
You can choose between in-store pickup in Vienna or shipping at checkout.  
Once your order is ready for pickup, we will notify you by email.

Delivery time  
Delivery usually takes approximately 5–20 business days.

Please note  
Not all items are in stock at all times.  
Some products are sourced from suppliers in the UK, which may occasionally result in longer delivery times.  
Many items, however, are stocked directly in our Vienna store and can be shipped quickly.